PHNTX Pediatric Provider Leslie Redden with young boy sitting on an examination table in a hospital room. The boy is smiling and holding a book, with colorful wall decorations present.

Our Story

From a Response to Crisis to Comprehensive Care, Our Journey is Shaped by the People we Serve.

A PHNTX provider is shaking hands with a female patient in a hallway of PHNTX South Dallas Health Center.

The Work that Shaped Us

Prism Health North Texas began in 1986 in response to the HIV/AIDS crisis, when access to compassionate, knowledgeable care was limited. Originally founded as AIDS Arms Network through the Community Council of Greater Dallas with support from the Robert Wood Johnson Foundation, our organization became a lifeline for people living with HIV, providing care, case management, and support when few others would.

Over the past four decades, we have grown into a nationally recognized leader in HIV care, serving a significant portion of people living with HIV across North Texas. As the needs of our community evolved, so did our work. We expanded our services to increase access to primary care and better serve the health needs of everyone in our community.

Care That Goes Further

Building on our deep expertise in HIV care, we broadened our focus to provide comprehensive, whole-person healthcare. Today, Prism Health North Texas operates multiple locations across the region, offering primary care for adults and children, women’s health, pediatrics, behavioral health, dental care, pharmacy services, and HIV and sexual health services. In 2024, we were designated a Federally Qualified Health Center Look-Alike, strengthening our ability to deliver affordable, high-quality care to underserved communities.

Looking Ahead

As we celebrate 40 years of service, we are proud of the role we have played in improving health outcomes across North Texas. And we remain focused on the future, continuing to expand access, meet the needs of our growing community, and ensure that every person has the opportunity to achieve their highest level of health.

Our Journey Over 40 Years

From a grassroots response to the HIV/AIDS crisis to a full-service community health system, our story is one of growth, transformation, and an ongoing commitment to equitable care in North Texas.  Explore the eras that shaped who we are today. 

FOUNDATION

1986 - 1989

Cover of the proposal to establish AIDS Arms Network. (1986 - UNT Libraries Special Collections)

Responding to the HIV/AIDS crisis in our community

In a time of urgency and uncertainty, community leaders came together to build a coordinated response to the HIV/AIDS epidemic in North Texas. What began as a grassroots effort quickly became a lifeline for people who were too often overlooked or underserved.

This era laid the foundation for compassionate, accessible care—and for the belief that healthcare must meet people where they are.

Key Milestones

  • ARMS Network launches in Dallas 

  • Early care coordination and case management begin 

  • Organization incorporates as AIDS Arms, Inc. 

BUILDING CARE

1990s - 2006

Free World Bound staff and attendees during a peer education training class at a prison unit. (2005)

Launching programs and opening the first clinic

As community needs grew, so did the organization. This era marked the shift from coordinating services to delivering direct care—supported by federal funding, expanding programs, and a growing commitment to long-term sustainability.

With the opening of the first medical clinic, the organization took a major step toward becoming a direct healthcare provider.

Key Milestones

  • Ryan White-funded care infrastructure deepens 

  • LifeWalk launches as a signature community event 

  • First medical clinic opens in 2001 

  • Free World Bound begins serving justice-involved populations 

GROWING IMPACT

2007 - 2016

Executive Director Railine Nobles and board members cutting the cake at the opening of Trinity Health & Wellness Center (2011)

Expanding clinics and advancing research

With expanded clinical sites, stronger leadership, and growing community trust, this period positioned the organization as a leading provider of HIV care in North Texas. It also marked a major strengthening of clinical research, systems, and scale.

This was a decade of accelerated growth that laid the groundwork for broader transformation.

Key Milestones

  • Peabody Health Center becomes a cornerstone of care 

  • Trinity Health & Wellness Center expands access 

  • Dr. John T. Carlo becomes CEO in 2012 

  • Clinical research and wraparound services grow significantly 

TRANSFORMATION

2017 - 2019

Volunteers during the rebrand announcement and new logo reveal event. (2017)

Reimagining care beyond HIV

In 2017, AIDS Arms rebranded as Prism Health North Texas—a defining moment that reflected a broader vision for care. While HIV prevention and treatment remained central, the organization expanded its mission to include whole-person, affirming healthcare for the broader community.

This was the turning point from a legacy HIV organization to a more expansive community health model.

Key Milestones

  • Rebrand to Prism Health North Texas 

  • PrEP services launch as a cornerstone of prevention 

  • Uptown Physicians Group is acquired 

  • South Dallas Pharmacy opens

WHOLE-PERSON CARE

2020 - 2023

Chief Executive Officer Dr. John Carlo and PHNTX medical staff volunteering at a COVID-19 mass vaccination site. (2021)

Integrating care across services

PHNTX continued to evolve into a more fully integrated health system—bringing together medical, pharmacy, dental, behavioral health, and research in a more connected model of care. The organization also helped lead through major public health challenges.

By this point, the story is no longer just about growth. It is about integration, responsiveness, and scale.

Key Milestones

  • Pharmacy services expand across multiple sites 

  • Community Dental Care is acquired 

  • Public health response includes COVID-19 and mpox 

  • Annual patient reach grows to approximately 15,000 

THE NEW ERA

2024 - 2026

Pediatric care provider Leslie Redden visiting the Head Start program dressed as Cinderella for Halloween. (2025)

Expanding access and shaping the future

Achieving Federally Qualified Health Center Look-Alike status marked a defining milestone in the organization’s evolution. It signaled not only growth, but readiness to serve more patients with more comprehensive care.

With the addition of pediatric and women’s health services, PHNTX is building toward the future of community healthcare in North Texas.

Key Milestones

  • FQHC Look-Alike designation achieved 

  • Pediatric and women’s health services launch 

  • Strategic growth and modernization continue 

  • 40 years of service celebrated in 2026 

Our Commitment to Health Equity

Our mission is to advance health equity by providing education, prevention, research, and affirming, personalized healthcare. We are committed to removing barriers to care and creating a nonjudgmental, welcoming environment for all — especially for communities that have historically faced disparities, including people living with HIV, LGBTQIA+ individuals, and communities of color.

Visit our main website to view all our services.

The Impact

A young man with light hair and a beard, wearing a striped button-up shirt, is smiling outdoors in front of a building with glass windows.

A Turning Point in 48 Hours

After receiving an unexpected HIV diagnosis during a routine outreach event, Brian was swiftly connected to care through the PHNTX team. In less than 48 hours, he met with a provider, began treatment, and was surrounded by a team that offered unwavering compassion and respect throughout his journey. Today, Brian is thriving, supported, and looking forward to a bright future with his partner.

A woman holding a young girl. The woman is kissing the girl on the cheek, and the girl is looking to the side. They are outdoors with green leaves in the background.

One Visit, Two Lives

A routine pediatric visit became a pivotal moment. When a mother shared a concern about her breast health, our team responded immediately, coordinating women’s health services and arranging follow-up care in less than 75 minutes. What might have required weeks of appointments and waiting was resolved in a single visit. Integrated care makes these life-changing moments possible.

A man with a beard and a red t-shirt standing outdoors during sunset with sunlight backlighting him.

A Path to Stability

For more than two years, Fred endured homelessness and battled substance misuse. Through steadfast support from our team, he obtained essential documents, qualified for housing, and was linked to ongoing care. Fred’s journey wasn’t easy, but he never lost hope. Today, he is achieving stability, reconnecting with loved ones, and remains actively engaged in his health and community.

Stock images are used to protect the privacy and confidentiality of our patients.
The stories shared reflect real experiences, but images do not depict actual individuals.

PHNTX staff and advocates holding toys and gifts from a holiday toy drive.

Be Part of the Next 40 Years

Our work is only possible because of the support of our community. There are many ways to be part of what comes next: Attend an event, sponsor our work, volunteer your time, or make a donation to support the future of healthcare in North Texas.

Your involvement helps shape the next chapter of care in our community.

THANK YOU

to Our 40th Anniversary Sponsors

Alan Levi &
Kelly Nitsche